What does the Status in my Order update emails mean? Order Approved - means that your payment has been accepted, pending review and that we are currently checking stock. The status usually changes to Shipped or Backorderd within 48 hours. Backorder-Factory ......
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Last Update: 2012-06-18
Views: 1
When do we process a refund? Refunds are generally processed weekly or sooner for Paypal and Credit Cards. If you are getting a partial refund it will not be processed until we ship your items, as we recalculate the ......
Why was my Order Cancelled? It might have had a Credit Card Issue, a Paypal Issue or a major item on the order was no longer available. If the Back Order delay becomes too long, we ......
Not Rated
Last Update: 2008-08-23
Views: 1
What does Open Order Mean? One or more of your parts was not shipped with your original order and is still left for us to fill.Or one of your items was damaged and we owe you ......
Not Rated
Last Update: 2008-08-23
Views: 1
What does Back Order Mean? One or more of your parts had to be ordered from a Factory ware house and it can take from 5 to 10 days to get it to us. Generally factory ......
Not Rated
Last Update: 2008-08-23
Views: 2
How do I Return something? Our return policy is on our email order confimation as well as our web site. Some returns are not allowable and some have a restocking fee.Please go to our Help page ......
