Outboard Parts for Yamaha, Mercury, Evinrude, Johnson, OMC and Suzuki

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8 questions found in this category:
What does the Status in my Order update emails mean?
Order Approved - means that your payment has been accepted, pending review and that we are currently checking stock. The status usually changes to Shipped or Backorderd within 48 hours. Backorder-Factory ......
●●●● Last Update: 2012-06-18 Views: 1
When do we process a refund?
Refunds are generally processed weekly or sooner  for Paypal and Credit Cards.  If you are getting a partial refund it will not be processed until we ship your items, as we recalculate the ......
Not Rated Last Update: 2010-05-02 Views: 1
Why was my credit card charged and the item is backordered?
When you place your order we do not know which items will be in stock and which ones are not. Our system charges for the entire order and an item not in stock ......
Not Rated Last Update: 2009-11-18 Views: 1
Why did you allow 3 day or rush shipping when the item is Back Ordered?
When you place an order we do not know whether we have it in stock and when we confirm the Back Order status we keep the shipping selection you chose in ......
Not Rated Last Update: 2008-08-25 Views: 3
Why was my Order Cancelled?
It might have had a Credit Card Issue, a Paypal Issue or a major item on the order was no longer available. If the Back Order delay becomes too long, we ......
Not Rated Last Update: 2008-08-23 Views: 1
What does Open Order Mean?
One or more of your parts was not shipped with your original order and is still left for us to fill.Or one of your items was damaged and we owe you ......
Not Rated Last Update: 2008-08-23 Views: 1
What does Back Order Mean?
One or more of your parts had to be ordered from a Factory ware house and it can take from 5 to 10 days to get it to us. Generally factory ......
Not Rated Last Update: 2008-08-23 Views: 2
How do I Return something?
Our return policy is on our email order confimation as well as our web site. Some returns are not allowable and some have a restocking fee.Please go to our Help page ......
Not Rated Last Update: 2008-08-23 Views: 1


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