It might have had a Credit Card Issue, a Paypal Issue or a major item on the order was no longer available.

If the Back Order delay becomes too long, we will also cancel and ask that you re order at a later date.

Cancellations automatically create a refund process which should be completed within 48 hours.

Last update: 11:11 AM Saturday, August 23, 2008

• What does the Status in my Order update emails mean?
• When do we process a refund?
• Why was my credit card charged and the item is backordered?
• Why did you allow 3 day or rush shipping when the item is Back Ordered?
• What does Open Order Mean?
• What does Back Order Mean?
• How do I Return something?